Communication Foundations: Interpersonal Skills
Presenter: Anthony Fasano, PE
Target Audience: Seller-Doers, Account/Project Managers, and BD/Marketing Pros
Goal: Learn and apply the strategies for effective communication and interpersonal relationship.
Duration: 1 Hour
Your communication skills play a critical role in your ability to succeed as an engineer, especially keeping your clients happy, which will generate repeat work. However, with all of the different forms of communication today, it can be a challenge to consistently communicate and collaborate effectively, and failure to do so can be catastrophic to your career and life overall.
Learning Objectives: During this session, Seller-Doer Academy members will learn how to:
- Listen actively,
- Say things with diplomacy and tact,
- Adapt to others’ communication styles,
- Use non-verbal communication techniques.
WHAT ACTUAL ACADEMY MEMBERS ARE SAYING
“I actually caught myself interrupting a client on the phone call that preceded this webinar. Your tips of pausing before speaking would have helped. Great communication tips.” - Kevin
“Great reminders of why it is crucial to understand how to listen to be an effective communicator.” - Michael
“This was an excellent presentation. I will definitely use the methods of communication that were presented!” - Diana