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Are You a Go To Person? on a cork notice board

How to Become Your Client's Go-To Consultant

Presenter: Jim Rogers

Target Audience: Seller-Doers, Account/Project Managers, and BD/Marketing Pros

Goal: Learn the steps to building relationships and trust that lead you to become your clients’ preferred consultant

Duration: 1 Hour

In our economy today, civil engineers are looking for ways to gain a competitive advantage from other peers. One of the ways to stay on top of the “food chain” is to provide stellar service to your clients. In this webinar, you will learn 10 tips that will help you stand out and succeed as a seller-doer in gaining more repeat work.

Learning Objectives: The purpose of this module is to help you learn and apply the strategies for delivering great client service. After this module, you will gain better understanding on ways you could improve as civil engineer in dealing with your clients. You will learn some strategies that will guide you in providing top notch services to their clients. In this module, you will learn how to:

  • Learn to build trust quickly,
  • Understand key elements of service excellence,
  • Understand the benefits of becoming a trusted consultant and advisor, and
  • How to think like a trusted advisor.

WHAT ACTUAL CLIENTS ARE SAYING

“The segment on being honest to clients hit home. My best clients are the ones I can be honest with. Every client is different. Some of my clients do not always want to know the truth. Some just want me to get the job done.” — Donald

“I liked the section regarding different types of clients and how to handle them. I had noticed that before with clients, but it was good to hear a different take.” — Richard

“The seminar was a good overview of several key factors that will aid anyone in building and maintaining client relationships.” — Michael

“Very good class.” — Diana

“I thought the content was very good and relevant for all levels.  Relevant examples were helpful to put concepts in perspective.” — John

 

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Contact Us

Seller-Doer Academy is a
Service of Unbridled Revenue, Inc.
(859) 321-7547
Jim@UnbridledRevenue.com

Testimonials

“Great reminders of why it is crucial to understand how to listen to be an effective communicator.” – Michael K.
“Using a real proposal was an effective means to summarize the items Jim has been teaching over the last several months.” – Donald S.
“I needed this webinar. I have been attending events lately and I have no idea what I am doing. I plan on being a PM soon and I can use all of these little tricks to make myself stand out among the competition.” – Brian B.
“I felt the program was terrific. I like that it was interactive.” – Javier R.
“I actually caught myself interrupting a client on the phone call that preceded this webinar. Your tips of pausing before speaking would have helped. Great communication tips.” – Kevin
“I plan on using all 4 of Jim’s proposal techniques on the next proposal I am involved in.” – Diana W.
“Appreciate the tips on how to ask for referrals— great info!”—Jennifer C.
“The examples of opening a presentation were beneficial and I also agree rehearsal or practice is important, overall I thought it was a good overview and good pointers when preparing to present.” — John S.
“The seminar was a good overview of several key factors that will aid anyone in building and maintaining client relationships.” — Michael K.
“Jim had great pointers on how to name drop when cold or warm calling a potential client.” — Don S.

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